When has a hotel in Africa factored in the impact of the U.S. elections outcome when drawing an annual revenue budget? Yet, the industry today is grappling with adverse effects of policies being passed in the US, and are seeing...
Read More
For frequent travelers and those deeply invested in the hospitality and tourism industry, it comes as no news the challenges that visa restrictions impose on African business and tourism. That’s why South Africa’s recent visa reforms feel like a...
The recent decision to shut down USAID operations across the globe is more than a diplomatic shift—it’s an economic earthquake. The travel and hospitality industry, which thrives on NGO-driven activity, is staring at a direct revenue loss of $126...
Guidelines on hosting an Event/Banquet with over 15 persons has been clearly given by the Ministry of Health, under the Magical Kenya Tourism and Travel Health and Safety Protocols for The ‘New Normal’ published in June 2020. The ministry...
A judge has suspended the appointments of four members to the Tourism Regulatory Authority Board made by CS Najib Balala last week, pending the determination of a case filed by the Law Society of Kenya (LSK). Mr Balala had...
The tourism and travel sector is undoubtedly one of the worst hit globally following the outbreak of COVID-19 pandemic. Arising from the pandemic, the tourism and wildlife sectors are experiencing unprecedented health and socio-economic crisis of unimagined proportions. Global...
There is a feeling that the hotel industry is getting saturated and there is an over-supply of beds, shifting the supply/demand curve. Market saturation is a signal that you need to take action. All hotels you are competing with...
Segments are formed by putting your customers into groups with similar characteristics formed by their being behavior. These groups are clustered based on their booking avenue, their source or their price sensitivity. You will find some hotels have over...
Ann Peggy is the newly appointed General Manager at the PrideInn Paradise Resort, which is located north of Mombasa at Shanzu. Ann has an exemplary career story that has spans 18 years in the hotel industry with 14 years...